Firmware update of Razor head
Posted: Sun Dec 20, 2020 11:26 pm
For the last few days I have been trying to update the firmware on my Razor head without success. I am using a USB to serial adapter and with the same adapter successfully updated my N16 and V16 first time.
I have checked and doubled checked the wiring and even tested with a continuity tester to ensure all the wires are connected properly to the relevant pins.
The COM port is correct and after I select the update menu item, I turn the head on and it just boots up as normal.
I used Putty to create a terminal session at 9600 BAUD and when I turn the head on, the word 'Ok' comes up on the screen. But no matter what I do, I cannot get it to start updating. The update program just sits there saying now switch on. The update button never becomes enabled and is just greyed out.
I am using RS232 port 1 but also tried port 2 on the Razor just in case. The same USB cable updated the N16 and V16 on the first attempt using the same method.
The wiring is as follows of the 9 pin USB serial cable to the 15 pin Razor head:
Razor pin 1 - 12v
Razor pin 2 - GND
Serial pin 5 to Razor pin 2 (RS232 GND)
Serial pin 3 (TX) - Razor pin 3 (RX)
Serial pin 2 (RX) - Razor pin 4 (TX)
The procedure I am using is turning the Razor on and then running the MGL Razor Update program. First I go in to setup and ensure the COM port is correct (COM6 in my case, checked using Device Manager). Then I turn the Razor off and select the update menu item. Then I turn the Razor on. All that happens is the Razor boots almost immediately to it's normal screen. The Razor has never been updated and comes with it's delivery firmware which I believe says 2018.
What am I doing wrong?
Regards
Steve
I have checked and doubled checked the wiring and even tested with a continuity tester to ensure all the wires are connected properly to the relevant pins.
The COM port is correct and after I select the update menu item, I turn the head on and it just boots up as normal.
I used Putty to create a terminal session at 9600 BAUD and when I turn the head on, the word 'Ok' comes up on the screen. But no matter what I do, I cannot get it to start updating. The update program just sits there saying now switch on. The update button never becomes enabled and is just greyed out.
I am using RS232 port 1 but also tried port 2 on the Razor just in case. The same USB cable updated the N16 and V16 on the first attempt using the same method.
The wiring is as follows of the 9 pin USB serial cable to the 15 pin Razor head:
Razor pin 1 - 12v
Razor pin 2 - GND
Serial pin 5 to Razor pin 2 (RS232 GND)
Serial pin 3 (TX) - Razor pin 3 (RX)
Serial pin 2 (RX) - Razor pin 4 (TX)
The procedure I am using is turning the Razor on and then running the MGL Razor Update program. First I go in to setup and ensure the COM port is correct (COM6 in my case, checked using Device Manager). Then I turn the Razor off and select the update menu item. Then I turn the Razor on. All that happens is the Razor boots almost immediately to it's normal screen. The Razor has never been updated and comes with it's delivery firmware which I believe says 2018.
What am I doing wrong?
Regards
Steve